Describe the participants and provide summary tables of the background/demographic questionnaire responses (e.g., age, professions, internet usage, site visited, etc.). Explain how you conducted the test by describing the test sessions, the type of interface tested, metrics collected, and an overview of task scenarios. Methodology: Include the test methodology so that others can recreate the test.Background Summary: Include a brief summary including what you tested (website or web application), where and when the test was held, equipment information, what you did during the test (include all testing materials as an appendix), the testing team, and a brief description of the problems encountered as well as what worked well.There are a number of report templates that you may adapt to assist you in reporting your findings. In general, your report should include a background summary, your methodology, test results, findings and recommendations. Minor: Users are annoyed, but this does not keep them from completing the scenario.Serious: Many users will be frustrated if we do not fix this they may give up.Critical: If we do not fix this, users will not be able to complete the scenario.To help differentiate, you should note the severity of the problems on a three- or four-point scale. Some problems contribute more to participants not being able to complete the scenarios than others. You could say that just that page needed to be fixed but you should also consider how many other pages are equally dense with text. For example, you may find that participants could not find what they needed on the page because of text density. Your findings may have implications for other pages in the site (global). Poor problem statement: Was confused about links.Īs you are reviewing the data, consider how global the problem is throughout the site and how severe (or serious) the problem is. Poor problem statement: Clicked on wrong link. Good problem statement: Clicked on link to Research instead of Clinical Trials. Make sure your problem statements are exact and concise.
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